Help, I am having troubleIf you are having trouble adding items into your shopping cart, try clearing your browser history and cache, then try again.
For other matters, take a look at our Ordering Online FAQs or our Inspired Gift FAQs - it is likely that the answer to your question is already there. If you can't find the answer to your question, please don't hesitate to e-mail us at email@example.com or give us a call on 0800 537 739. We will be happy to help!
Help, I can't add items to my cart!If you are having trouble adding items into your shopping cart, it is most likely because you are using Internet Explorer 6, a browser now over 10 years old and known to have lots of problems.
While we are working on making this browser compatible with our online shop, may we suggest a couple of steps to help you with shopping online with UNICEF.
Step 1: Check which web browser you are using, click here. If you are using Internet Explorer 6, you may like to upgrade to a more modern browser.
Step 2: Delete your browser cookies, see instructions.
Step 3: You should now be able to add items to your cart.
If you are still having problems, please call us on 0800 537 739 or e-mail us at firstname.lastname@example.org.
Help, I haven't received my order!Please allow up to a week for delivery of your gifts or cards. If you need assistance with your purchase, please call 0800 537 739 to speak with us.
Give a gift that does good!Bring joy to your loved ones and smiles to kids who don't have much at all with an Inspired Gift like pencils or family water kits. Give an Inspired Gift!
- 15 May 2013 Cities for Children to Grow: Child Friendly Cities
- 15 May 2013 Scams Using UNICEF's Name
- 14 May 2013 2.4 Billion People Will Lack Improved Sanitation in 2015